Privacy Policy

Effective Date: 7/1/2023

At SalonPlatinum.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when accessing or using our website. By visiting and using our website, you agree to the terms and practices described in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect:

1.1. Personal Information: When you make a purchase, register for an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.

1.2. Payment Information: For online transactions, we may collect payment details, including credit/debit card information. However, please note that we do not store this sensitive payment information. All payment processing is handled securely by our trusted payment partners.

1.3. Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, operating system, referring website, and browsing patterns on our site. This data helps us enhance our website’s performance and improve user experience.

2. Use of Information:

2.1. Order Processing: We use your personal information to process and fulfill your orders, send order confirmations, and provide updates on your purchase status.

2.2. Communication: We may use your email address to send you transactional emails, product updates, newsletters, and promotional offers. You can opt-out of promotional emails at any time by using the unsubscribe link provided in each email or by contacting us.

2.3. Account Maintenance: Your account information may be used for account verification, password reset, and account-related communications.

2.4. Website Improvement: Non-personal information is used to analyze user behavior, trends, and preferences. This data helps us optimize our website and tailor our offerings to better serve our customers.

3. Data Sharing:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. These service providers are bound by confidentiality agreements and are not allowed to use your data for any other purposes.

3.2. Legal Compliance: We may disclose personal information to comply with applicable laws, regulations, legal processes, or government requests.

4. Data Security:

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2. However, no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies:

5.1. We use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can modify your browser settings to manage or disable cookies if you prefer.

6. Children’s Privacy:

6.1. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such data.

7. Changes to the Privacy Policy:

7.1. We may update this Privacy Policy from time to time. The date of the last revision will be indicated at the top of the policy. Please review the policy periodically to stay informed about how we handle and protect your information.

8. Contact Us:

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@salonplatinum.com.